Hardware Support
Hardware Support
Please note our Technical Support Opening Times and Contact Information over the Christmas period is as follows:
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24th Dec - HardwarePT Until 12 noon
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25th Dec - 27th Dec - Closed
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28th Dec - 30th Dec - Open Molex Technical Support 08:30 - 11:00 hrs GMT and 12:30 - 16:30 hrs
GMT on Tel. 00 39 01 05 95 40 52
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4th Jan - Open HardwarePT at 8am
As a HardwarePT customer you have seen the benefits that HardwarePT's products bring to your plant. Now you can save valuable time and minimise the cost of downtime with HardwarePT's Support Plan (H-Plan) ensuring a minimum risk environment throughout the lifecycle of your plant.
We also offer additional options to enable a customised Support solution for situations where standard support is not enough. H-Plan Options can be used to tailor your Support plan to meet your needs, giving you the right assistance when you need it most.
Features include:
- Support available via email and telephone
- Guaranteed 4 hour 1st response
- Escalation to supplier technical support
- Hardware Site Scan and Report
Log an issue?
If you have a support contract with HardwarePT and would like to use our helpdesk to log an issue please click this link. You can also use this page to contact us if you do not have a support contract.
Technical Questions?
If you have a technical question for HardwarePT Support please call: +44 (0) 161 495 4641.
Please have your Support Contract number ready.
